RedSky announces that its award-winning E911 Manager is now certified for use with Cisco IP communications solutions.

The certification means that organizations using Cisco solutions by themselves or in combination with communications solutions from other providers such as Avaya and Nortel now have the ability to use a single E911 Manager server to capture, manage and deliver the detailed location information required by public safety dispatchers for effective emergency response.

"As organizations adopt IP telephony (IPT), many find themselves managing hybrid networks of traditional PBXs and IP-based call servers with a wide range of analog, digital and IP-based phones, softphones and other devices," said Nicholas Maier, senior vice president, RedSky. "With this Cisco certification, E911 Manager is now the only location information management solution available that works across all major platforms and devices, making it possible for organizations to reduce their server requirements and reduce the administrative time required to manage this information. This single- server approach provides consistent, reliable E911 protection to employees and visitors that complies with all state E911 laws and is not dependent on where they are located or the type of phone they are using."

In addition to E911 Manager's ability to automatically capture, manage and deliver location information for all types of phones through its automated interface, it automatically communicates with each local exchange carrier's ALI database provider so organizations with a national presence can easily administer ALI updates throughout the country without requiring additional resources. RedSky also partners with Intrado to provide national 911 call routing and location identification service for softphones, distributed branch offices and VPN hardphones.

"Mobility is becoming prevalent among IPT clients, and RedSky's ability to determine the precise location of an IPT endpoint and manage and deliver that location information is critical not only for E911, but for a wide range of emerging location-based services that these mobile clients will require," says Maier.

RedSky is a Cisco Technology Developer Affiliate. E911 Manager is now available for Cisco Unified CallManager version 4.2(3) through leading Cisco Channel Partners and systems integrators. For more information on E911 Manager or RedSky channel relationships, please contact Jerry Lucas, director of business development for the Cisco channel at jlucas@redskytech.com.