AccessLine announced its SmartVoice Service for business has increased the availability of local numbers in key metro areas throughout the Pacific Northwest. This enables a small- to medium-size business using SmartVoice Service to develop a virtual presence almost anywhere in the Pacific Northwest by providing its customers local phone numbers. It is a cost-effective and convenient method for enhancing a business’s customer service while simultaneously taking advantage of the cost savings of VoIP through lower long distance toll rates.

Specifically designed and built for Small and Medium Businesses (SMBs), SmartVoice Service is a hosted VoIP offering that delivers the benefits of advanced business telephone service at a fraction of the cost. It is available across the U.S. direct or through a network of local agents, and offers substantial savings over traditional business phone service, all without the requirement and expense of equipment conversions.

“In today’s market, the ability to add personalization to a marketing and sales program is a distinct competitive advantage for many businesses,” said Doug Johnson, President and CEO of AccessLine. “Smaller businesses looking to compete on a larger scale can use local numbers to improve customer service without adding significant expense to the bottom line. With AccessLine's SmartVoice Service, a business with a single office in a city such as Spokane can look like it has offices in cities throughout the Northwest through our innovative Remote Market Number Feature, all without paying the exorbitant costs of traditional telephony.”

AccessLine’s expanded availability of local numbers now includes areas in central Oregon, including Central Point, Eugene, Grants Pass, Jacksonville, Medford, Phoenix, Roseburg, Madras, Prineville, Redmond, Sisters, Beaverton and Bend; in southern Idaho, including Boise, Nampa, Caldwell, Emmett and Mt. Home; and throughout Washington with new availability in Benton City, Kennewick, Pasco, Richland, Aberdeen, Des Moines, Graham, Mount Vernon, Oak Harbor, Renton, Roy, Skykomish, Tacoma, Waverly, Whatcom City and Spokane.