ShoreTel’s IPO should elevate their competitive posture in enterprise VoIP by ZDNet's Russell Shaw -- You may not have heard of ShoreTel, so some factoidness to get you started. I consider them a leader in the Enterprise VoIP space. ShoreTel 7 has some new features, including Programmable Toolbars that enable end users to execute telephony applications via the Personal Call Manager as well as the Contact Center. There’s also a new [...]