Qwest announces several Voice over IP enhancements to its OneFlex product suite. Business customers now get new data features that put them in control when using their IP-based phone service to call anywhere in the world.

Within the Qwest OneFlex product portfolio are OneFlex Hosted VoIP and OneFlex Integrated Access products. They now have the three shared benefits from the VoIP upgrades:

• Compression – allows customers to maximize their existing bandwidth to place more calls and send data.
• Escape to Operator – enables inbound callers to access an operator from their voice mail simply by pressing ‘0’ for assistance.
• Sub Office Administrator Portals – provides more flexibility for office administrators to manage their systems whether employees are in the office or working remotely.

“With Qwest OneFlex, we feel like we are at the front edge of technology and able to compete more efficiently,” said Jeff Randolph, president of Randolph Associates, a consulting firm that is dedicated to providing excellence in engineering services to government, institutional, commercial and industrial clients. “The product seamlessly integrates our computer and phone networks and is both expandable and reliable.”