Fonality trixbox Pro With HUD Wins Award

Small Business Phone SystemFonality announced that Technology Marketing Corporation’s Unified Communications magazine has named trixbox Pro with HUD as a recipient of its Product of the Year Award for 2007. trixbox Pro is the business-grade phone system that allows companies with up to 500 employees to make free VoIP calls and features Heads Up Display, Fonality’s market-leading unified communications desktop application that gives employees one-touch control over their phone system and real time visibility and access to the people using it.

In addition to traditional PSTN dialing and PBX features, trixbox Pro with HUD also includes conference calling, unified messaging between voicemail and email, employee presence management, an embedded corporate chat server, advanced call center features and the ability to integrate with Microsoft Outlook, Salesforce.com and SugarCRM. trixbox Pro with HUD is a hybrid-hosted phone system, which means the software is downloaded and installed on a local computer that connects to the Fonality network where server health, call quality and usage are constantly monitored. The hybrid-hosted architecture of trixbox Pro with HUD also allows resellers to proactively monitor the health of their customer systems and handle a wide variety of remote configuration tasks.

HUD changes the way employees work in the office, at home, and on the road. HUD matches inbound caller ID to Outlook contacts, and allows employees to find contacts quickly and effortlessly, view their status, and initiate communication with a single click. From phone calls to chat to e-mails, HUD reduces time spent in meetings by enabling effective communication, and offers powerful integration with web-based CRM systems.


Posted on Mar 17, 2008  Reviews | Share |  Digg
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