The latest
Current Analysis IP Telephony Product Assessment report rated
Orange Business Services above its competitors in Europe. Current Analysis rated Orange Business Services by studying its converged telephony offers Business Talk and Enterprise Telephony. Some of the strengths cited by Current Analysis include:
- service reach: customers benefit from a single global provider for consistent voice service worldwide because Orange Business Services provides VoIP in 102 countries with Business Talk and IP Telephony service in more than 150 countries with Enterprise Telephony, surpassing all other competitors.
- local voice services: with service available now in Austria and the Netherlands, Orange Business Services also leads in local voice service. These countries join Belgium, France, Poland, Sweden, Switzerland and the United Kingdom. Local voice coverage will expand soon to include Italy, with service to 14 countries by year’s end. Customers find this service attractive when they want to expand outside of their headquarter country and need a partner that can provide all their voice services including local and international voice services.
- PSTN interconnects: in 33 countries, PSTN interconnects give customers the benefit of best cost routing to the PSTN and in-bound applications like Contact Center and switched access.
- mobile access: this fixed-mobile convergence service is made possible by the PSTN interconnects. Users of mobile access can route their mobile-originated, international calls over the Business Talk service and benefit from substantially reduced costs. End-users do nothing different, and the service works with any mobile service. This service is launched today in 22 countries.
Unified Communications, service management, robust SLAs & reporting, and competitive pricing round out the strengths cited in the report. Dustin Kehoe, principal analyst, Current Analysis, said: “Orange Business Services’ IP Telephony solution is threatening to competitors. An early mover in the European VoIP market, the company offers the most extensive global IP Telephony offer, plus depth by providing local telephony services in eight countries and fixed-mobile convergence in 22 countries. Orange Business Services continues to earn its top rating for IP Telephony in Europe."
The report confirms that we offer “unsurpassed IP Telephony.” To date, we provide service for more than 450 multinational corporations at 7,000-plus sites and manage over 200,000 IP phones worldwide. These services, based on IP convergence, allow customers to centrally manage their telephony, lower telephony costs, reduce risk in migrating to IP telephony and prepare for unified communications.