Fonality announces that the first quarter of 2008 marked its fifteenth consecutive quarter of high growth, and that the company has doubled in size each year since its founding in 2004. Key to the company’s success is a reinvention of the architecture and delivery of the modern day business phone system. Today, 5,000 commercial customers worldwide depend on Fonality’s PBXtra and trixbox Pro products for affordable, VoIP-powered unified communications. In addition, Fonality’s open source project, trixbox CE, has achieved three million downloads and is now the number one open source telephony project in the world.
Fonality has rebuilt the business phone system from the ground up with the goal of creating a low-cost product that is easy for a small or medium-sized business to install and manage. Adoption of Fonality products has come from companies wanting a modern, feature-rich alternative to costly systems from companies like Avaya and Cisco, and one that will grow with them and not need replacing or upgrading on regular intervals.
Fonality’s patented hybrid-hosted architecture, call center applications, as well as a rich set of unified communication applications, have helped fuel the company’s success. A hybrid-hosted approach combines the benefits of a hardware PBX with the affordability and ease of use of a hosted offering. It also enables a variety of fixed-mobile convergence capabilities that allow employee identity to be maintained whether they are working at the office, at home or traveling. The award-winning HUD® application works with the core system and provides a unified view of chat, email, and calling for all fixed and mobile workers.
Fonality has created a powerful distribution channel comprised of computer consultants, VARs and OEMs. Today, more than 7,000 data VARs have signed onto the Fonality reseller program. The company also formed a strategic partnership with Dell and a distribution agreement with PC Mall.
Fonality now has 130 employees, with offices in five countries, and operates five global data centers. In addition to standard phone systems, the company has more than 1,300 Fonality-powered call centers and 125,000 active unified communications desktops.