Voxbone has been chosen by to enable Jott’s new voicemail-to-text conversion service, Jott Voicemail. The service saves customers time by allowing them to read (or skip) messages as e-mails or SMS messages, rather than having to listen to them, one by one. Jott Voicemail is compatible with all major U.S. mobile operators and a growing number of smaller operators.
Jott Voicemail works by making it possible for cell-phone users to forward unanswered calls to Jott (Voxbone) DID numbers, instead of defaulting to carrier voicemail. Voxbone routes the call over its managed IP network to Jott’s application servers. Jott’s voice-to-text technology takes over, first recording a message and then turning the recorded voice into text, which is then delivered as an SMS or e-mail. Jott also makes the audio file available online and via a call-in number like traditional voicemail.
Jott’s preexisting services are outbound variations on its core voice-to-text capability, allowing customers to dictate e-mails, reminders, brainstorms, Google and Outlook calendar appointments, tasks, Twitter and Facebook status updates, and other types of messages over the phone. Customers receive the messages as e-mails, text messages, or see them online in the place of typically keyboard-entered items.
While as an outbound service, Jott can be reached by all customers with a single published phone number, the inbound voicemail depends upon assigning separate DIDs to each user. For this quantity of numbers, Jott chose to work directly with Voxbone.