Tpad have announced that their Pipecall VoIP service is to close within the next 30 days due to difficulties in maintaining acceptable levels of reliability and have left customers in an awkward position of having to do the administration work themselves if they want to keep their current number.

Tpad, who take pride in their simple, yet effective VoIP and telephony solutions have put together a VoIP offering to allow Thus customers to seamlessly transfer to a new provider without any difficulties or lengthy paperwork to complete.

Simon Jones, Sales Director for Tpad, said: “We feel quite strongly that Thus have let their customers down with a very small notice period and we would like to help these people find a new home for the VoIP service with as little stress as possible.

“Tpad have the infrastructure in place to provide a seamless and efficient migration of your VoIP service including IVR applications with the minimal of disruption possible.”

With VoIP technology evolving rapidly in recent years, Tpad has remained at the forefront of this advancement and continues to offer a complete managed telephony solution packed full of features and emphatic savings.

The experience that Tpad has built up in the sector has also highlighted the importance of client care and responsiveness to the needs of the marketplace and the news from Thus has again highlighted this requirement.

“The decision by Thus will currently be causing a number of people great concern. However we hope to show these customers that they don’t have to lose their service, or be forced into a corner where they have to accept a contract from another provider such as BT, just because Thus are pushing them in that direction.”