AltiGen has signed an exclusive agreement with Italian distributor and telecom equipment provider Hypercom. The company will direct the sale and distribution of AltiGen's Microsoft-certified applications through Telecom Italia.
Hypercom, with offices in Rome, Milan and Padova, has been supplying telecommunications solutions to Telecom Italia since 1980. The company has its own business phone system product line, CIE, and has added the AltiGen product line to provide VoIP, advanced call center capability and integration with Microsoft Office Communications Server 2007.
Hypercom and AltiGen began working together in 2008 to localize AltiGen products. In July, the solution was submitted to TILAB Laboratories in Turin, Italy to verify functionality and certify compatibility and connectivity with Telecom Italia's network infrastructure. In September, Hypercom was notified by Telecom Italia that the products had completed all requirements and were certified for sale in Italy.
Hypercom has now deployed the AltiGen solution as a complete VoIP and Call Center solution for a distribution company, a clothing designer, and as an adjunct call center to an existing Cisco PBX. Through Telecom Italia, Hypercom will be offering turnkey packages to allow companies to integrate existing PBX's to Microsoft OCS as well as utilize AltiGen's advanced mobility capabilities.