ShoreTel announce it has signed an agreement with a value-added distributor, ScanSource Communications, to distribute its comprehensive line of business communication solutions. This expands the ShoreTel Champion Partner Program to a worldwide, two-tier channel program and positions ShoreTel to continue to build momentum and capture increased market share in the IP telephony, mobility and UC markets.

The addition of two-tier distributors in North America should allow ShoreTel to scale its global reach and better serve the needs of its resellers and service providers with significant opportunities for growth and additional offerings that help ensure world-class customer satisfaction. ScanSource Communications will support the channel with highly skilled technical support and seamless global procurement capabilities. ScanSource Communications provides deep expertise in IP telephony and UC solutions, as well as a proven track record of success in delivering excellent support to their reseller community worldwide.

Resellers and service providers looking to capitalize on increasing demand for simple, easily deployed business communication solutions will find the expanded ShoreTel Champion Partner Program provides access to enhanced technology solutions given ShoreTel’s open platform, new training and certification, sales incentive programs and marketing support. This expanded program will enable them to drive future growth while maintaining a profitable revenue stream. Under the new agreement, ShoreTel will continue to maintain standards for certification and accountability for selecting new resellers, ensuring world-class quality and customer satisfaction. Through ScanSource Communications and other distributors, partners can offer stand-alone ShoreTel products, as well as fully integrated, multi-vendor solutions designed to best meet customer needs.