Intermedia announced that its hosted PBX is now available as a standalone service in response to market demand. Previously, the service was only available as an integrated option of Intermedia's hosted Exchange. Hosted PBX is VoIP-based and provides users with the cost savings of unlimited domestic calling as well as business features like a customizable main number greeting, routing for incoming calls and extension dialing.
As a hosted PBX provider, Intermedia offers the cloud-based, business phone solution complete with many features including:
- Voice menu that greets callers and routes incoming calls
- Hunt groups to route calls across sales, customer service or other teams -- assuring important calls are always answered quickly
- Flat-rate, per-user monthly charges with unlimited calling in the US and Canada
- Quick in-office dialing with extension dialing
- Find me/follow me so employees can set up another phone number -- such as a mobile phone or home office phone -- that rings when their primary phone isn't answered
- Voicemails delivered to an email inbox (voicemail-to-email) as a .wav attachment, making it easy to store or forward to anyone with an email address
- Music on hold so callers can listen to music or a greeting while they are waiting for Voice Menu calls to be answered
Hosted PBX, like all Intermedia services, is managed from the company's proprietary HostPilot® Control Panel, providing customers a single point of communications control.
Every Intermedia hosted PBX account also comes with end user features including a direct phone number, unique extension, E911 Service, caller ID, call waiting, call transfer, call forwarding and 3-way calling.
The VoIP service is provided to Intermedia customers exclusively by its VoIP partner, Unison Communications, Inc. To learn more about Intermedia's hosted PBX service go to
http://www.intermedia.net/visitor/standalone-hosted-pbx.aspx.