Ooma announces it is extending its popular 911 Alerts feature to its Basic service customers in the U.S. and Canada. The 911 Alerts feature, which is made possible by the Ooma online platform, provides added peace of mind because it can accelerate critical communications during a home emergency situation.
With the 911 Alerts feature, Ooma subscribers can enter up to three email addresses or mobile phone numbers using the “My Ooma” online control panel. Once the emergency notification group is set up, Ooma will automatically send alert messages to specified recipients whenever 911 is called from the subscriber’s Ooma phone number.
Other features bundled with Ooma’s basic level of service include free nationwide calls, caller-ID, call waiting, 911 service, Ooma Bluetooth service that allows mobile phone calls to be answered on Ooma home phone systems, Ooma Wireless service that allows the Ooma Telo to be placed anywhere in range of a Wi-Fi network, and one-touch voicemail access at home or remote voicemail access from any phone or Web browser.
The Ooma 911 Alerts feature was previously available only to Ooma Premier service customers, an optional level of service that includes more than 25 advanced features for $9.99/month. Some of the most popular Ooma Premier features include an Instant Second Line™ from any Ooma Telo Handset, three-way conferencing, Multi-Ring to simultaneously ring or forward calls to a mobile phone, Voicemail Forwarding to Email so subscribers can listen to voicemail messages from any computer or smart phone, and Blacklist features to block certain callers or send them to voicemail and avoid unwanted solicitations.