911 Enable announces the results of its Customer Satisfaction Survey. The survey was distributed to customers and focused on measuring why they chose 911 Enable, and their impressions of 911 Enable's customer service, staff and suite of solutions.

When asked about their motivation for selecting 911 Enable, the top three reasons indicated by respondents included:

• The robust product feature-sets;
• The competitive pricing structure;
• Certification with today's leading voice vendors, such as Cisco, Avaya, Microsoft, ShoreTel and others.

Additional reasons for selecting 911 Enable included recommendations from industry peers, the established track record of all the solutions, and ease of set up and use.

Ooma announces it is extending its popular 911 Alerts feature to its Basic service customers in the U.S. and Canada. The 911 Alerts feature, which is made possible by the Ooma online platform, provides added peace of mind because it can accelerate critical communications during a home emergency situation.

With the 911 Alerts feature, Ooma subscribers can enter up to three email addresses or mobile phone numbers using the “My Ooma” online control panel. Once the emergency notification group is set up, Ooma will automatically send alert messages to specified recipients whenever 911 is called from the subscriber’s Ooma phone number.

Conveyant Systems announces that it’s portfolio of Sentry E9-1-1 Emergency Location Management Solutions is compliant with key Emergency Service solutions from Avaya, a global provider of business collaboration systems, software and services.

Conveyant’s Sentry E9-1-1 Solutions helps enterprises in an emergency by providing VoIP location discovery and on-site notification when a 911 call is made. The application is now compliance-tested by Avaya for compatibility with Communication Server 1000 Emergency Service Release 7.5.

Conveyant Systems is a Technology Partner in the Avaya DevConnect program –an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

inetwork announces Lightyear Network Solutions as the latest VoIP service provider to migrate to inetwork's VoIP Enhanced 911 call routing solution.

Lightyear is an established provider of data, voice and wireless telecommunication solutions to tens of thousands of business and residential customers across North America.

inetwork offers E911 for interconnected VoIP, hosted PBX and over-the-top providers, automatic location information services for local exchange carriers, and a full set of solutions for innovative application developers and communication service providers.

VoIP Innovations announces the launch of their enhanced E911 service to their Titanium III Platform. Service providers, carriers and resellers can now register both on-net and off-net DID's for E911 service through the Titanium III portal or through VoIP Innovations' API. This service is available for all 50 states in the US, Canada and Puerto Rico.

"We realized that a lot of VoIP carriers are inflexible by only offering e911 service for DID's residing on their network," stated Jason Tapolci, President for VoIP Innovations. "Our goal is to provide a ubiquitous and single source vendor portal for service providers. Unfortunately, E911 is one of those services that no one really wants to sell, but is a very necessary component of our industry."

TeleCommunication Systems announces that the company has signed a five-year contract extension with a Tier One U.S. wireless carrier to provide wireless E9-1-1 services through August 2016. TCS will continue supporting the carrier's emergency service needs to ensure that their wireless customers' distress calls are routed to the appropriate Public Safety Answering Point together with the caller's precise location information.

As PSAPs continue to evolve and incorporate cutting-edge technology for displaying caller locations, it is critical that carriers have access to the necessary services and support to ensure effective wireless E9-1-1 services. This contract extension allows the carrier to continue to focus on high-value wireless services to its millions of subscribers while TCS maintains the required wireless E9-1-1 emergency services.

Level 3 is working with Microsoft to provide SIP Trunking with nomadic E-911 designed to integrate with Microsoft Lync. Nomadic users in the enterprise space are those who migrate workspace locations, taking advantage of VoIP services that allow phone calls to be made anywhere Internet access is available. Due to the nature of VoIP, it has traditionally been very difficult to offer E-911 solutions, which identify the physical location of the caller to the appropriate emergency response centers.

Rave Mobile Safety announced that its Smart911 technology is seeing rapid nationwide adoption, including numerous municipalities in over 13 states including, Georgia, Illinois, Texas, Kentucky, North Carolina, Pennsylvania and South Carolina. Smart911 allows citizens to enter personal information online, which is then automatically available to a 9-1-1 call taker, in the event they call 9-1-1. All counties are seeing immediate benefits of making the Smart911 service available to their citizens.

The additional data provided by Smart911 is far more extensive than what is typically available to 9-1-1 telecommunicators and first responders, and helps to dramatically improve emergency response outcomes. Smart911 has recently been deployed throughout U.S. municipalities including, Atlanta, GA, Luzerne County, PA, Southwest Regional Communications Center (including the cities of DeSoto, Cedar Hill and Duncanville, TX), and throughout Kentucky (including the cities of Frankfort and Lexington, Jessamine County and Anderson County).

Dialogic announced that microDATA selected Dialogic to support its Next Generation 9-1-1 services. Through its use of Dialogic technology, microDATA provides reliable call routing support for high volumes of calls and other forms of communication like SMS and data messaging, and will be able to roll out its NG9-1-1 services quickly while complying with ever-evolving industry standards.

microDATA also selected Dialogic’s technology in order to poise itself to handle increased data and information sharing requirements for the future. Advancements in communication technologies have made some existing 9-1-1 systems outdated. Using Dialogic’s technology, microDATA works with phone companies to update legacy networks to IP-based services as well as to enable 9-1-1 systems to receive packet-based voice data and field other forms of communication like SMS, data messaging and video conferencing.

Ooma introduced its 911 Notifications feature, radically advancing critical communications during a home emergency situation. With the 911 Notifications feature, Ooma Premier subscribers can enter up to three email addresses or mobile phone numbers into the 911 Notifications area of the “My Ooma” online control panel. The Ooma 911 Notifications feature will then send alert messages to specified recipients the very moment 911 is called from the subscriber’s Ooma phone number. When safety is a top priority, the 911 Notifications feature from Ooma fits the bill like no other.

Aastra has added 911 Enable’s Emergency Gateway appliance to its product lineup. That way, resellers can help their enterprise Aastra users implement IP telephony systems with E911 capabilities.

"E911 capabilities are an important consideration to enterprises deploying VoIP solutions," Tim Whittington, executive vice president and general manager of Aastra USA, said in a press release. "We are pleased to be able to offer a comprehensive solution like 911 Enable to our customers."

The webinars from 911 Enable's recently concluded E911 Solutions for VoIP and UC Deployments webinar series are now available for download "on-demand." They cover how IP telephony impacts E911, and provide in-depth information about how 911 Enable's products and services integrate with today's leading IP-PBX vendors. To learn more, download the webinar PowerPoint presentations or recordings here.

911 Enable will present a webinar series entitled "E911 Solutions for VoIP and UC Deployments," during the months of October and November. This webinar series will provide a complete view of E911 for IP telephony, including how to meet state and local E911 legislation, manage IP phone locations, and ensure proper routing of emergency calls to Public Safety Answering Points.

The first webinar in the series, "E911 for IP Telephony: What You Should Know," will cover the fundamentals of E911 and IP telephony. This introductory-level presentation is designed for IP telephony administrators, resellers, integrators, and consultants beginning to investigate E911 solutions.

Emergency CallWorx has secured a new investment of growth capital. Having quickly won a reputation as a leading innovator for call taking and dispatching in the 911 emergency arena, Emergency CallWorx has been chosen to provide public safety solutions across the country, from the Mountain West to the Gulf Coast. The newly acquired growth capital will allow the company to increase its research and development while accelerating its support, sales and marketing efforts to provide innovative Next Generation solutions for the public safety market.

911 ETC announces that CrisisConnect is certified Compliant with the Avaya Aura Communication Manager from Avaya. 911 ETC's Crisis Connect helps businesses implement and maintain E911 for both VoIP and multi-line telephone systems, which ensures accurate location information for outgoing 911 calls. "As a DevConnect member since 2005, the ability to develop and test our hosted platform in a cost-effective and efficient manner using Avaya Aura Communication Manager has been beneficial for our business model," said Larry Scott, president of 911 ETC, in a statement. "In doing so, we've been able to develop our product with the ability to integrate with the latest in telecommunications technology. It has given our customers peace of mind knowing that we work closely with Avaya engineers to ensure a perfect fit."