Seven leading providers of VOIP services received 2008 PilotHouse Awards from Nemertes Research, based entirely on ratings from hundreds of IT executives.
"This research is a must-have for companies evaluating a new VOIP strategy, or reassessing an existing one because it relies on real experiences from real customers," says Robin Gareiss, executive vice president and senior founding partner, Nemertes Research.
As part of the Unified Communications and Collaboration research project, Nemertes received 555 ratings of VOIP providers and conducted analysis on VOIP best practices. Providers with the highest average scores in each award category won PilotHouse Awards.