Infonetics Research releases its annual North America Business VoIP Services Leadership Matrix, which analyzes and ranks the top service providers in the North American hosted PBX and business IP connectivity services markets.

ANALYST NOTE

"This year the top ten providers in both the IP Centrex and business IP connectivity markets represent a broad mix of incumbents, cable operators, and competitive service providers. This cross-section of providers offers a good set of options for businesses looking at voice over IP services. Service providers hoping to succeed in this fast-growing market, particularly with hosted PBX, need to know that the most critical factors for success are financial stability, proven experience in hosted PBX deployments, and quality service and support. At this stage in this market, the fundamentals are much more important than the bells and whistles, especially when going after larger enterprises," emphasizes Diane Myers, directing analyst for service provider VoIP and IMS at Infonetics Research.

Research and Markets has announced the addition of the "Business VoIP Overview by Vertical Industry" report to their offering. This report is designed to be used in conjunction with the US Business VoIP Overview: Optimization Trumps Expansion, which provides survey findings and forecasts at a total US business level. Business VoIP Overview by Vertical Industry provides specifics by the professional services, education, government, and health care vertical industry segments, with the exception of forecasts, where education is rolled up into government.

Infonetics Research recently published 3 voice over IP and unified communications reports:

• Communication Expenditures and IP PBX Vendor Ratings: North American Enterprise Survey
• VoIP and UC Services and Subscribers, a market size, share, and forecast report tracking business and residential/SOHO (small office/home office) VoIP services
• Enterprise Unified Communication, VoIP, and TDM Equipment, a quarterly market size, share, and forecast report, fourth quarter (4Q09) edition

New research from In-Stat reveals that the government vertical is among the strongest industry verticals for VoIP adoption. Based on In-Stat’s survey, 48% of respondents in government institutions report that VoIP is deployed in at least one location. The research reveals interesting distinctions among key vertical segments.

In-Stat estimates the total number of mobile VoIP users will reach 288 million by the end of 2013. Of these, well over half will be associated with online mobile VoIP providers, under one-third will utilize mobile VoIP with 3G MVNOs or mobile operators, and 11% with WiMAX/LTE operators. On a geographic basis, mobile VoIP will be heavily biased towards the Asia Pacific region, particularly among the online mobile VoIP services.

Dell’Oro Group recently reported that the total carrier IP telephony market is expected to stabilize in 2010 after two years of steep revenue declines. During 2010, VoIP subscriber growth is expected to accelerate due to an improving housing market and aggressively priced bundled service offerings from service providers. In addition, improved economic conditions are likely to bolster network modernization projects that were deferred during the brunt of the recession and associated economic uncertainty. The report indicates that despite expected increases in equipment shipments, the market is expected to contract slightly in 2010 due to price declines.

VoIP penetration among US businesses will increase rapidly over the next few years, reaching 79% by 2013, compared to 42% at the end of 2009, reports In-Stat. This penetration reflects companies having a VoIP solution deployed in at least one location.

“VoIP adopters have a good understanding of the cost savings associated with VoIP, and have oriented their limited budgets to optimizing efficiency and savings by replacing legacy TDM voice solutions,” says David Lemelin, In-Stat analyst. “With businesses opening up fewer new locations than we have seen in recent years, much of this current investment is occurring at headquarters locations where efficiencies and savings can be maximized.”

The economic slowdown has only had a negative short-term impact on carrier VoIP equipment business according to the vendors surveyed by iLocus. Out of a survey of 100 VoIP vendors conducted by iLocus, 66 mentioned that the impact of the slowdown has been negative short-term. Nearly half of these vendors expect a growth of 25 to 50% over the course of 2010.

While Class 4 softswitch business was perceived to be least affected during the slowdown, the overall IMS implementations were worst hit during the same period, according to the survey.

The cost saving proposition offered by VoIP technology is the key to the growth of semiconductor opportunities in VoIP applications. The current economic slowdown has softened the demand for VoIP equipment and related semiconductors, making it increasingly important for semiconductor vendors to be able to differentiate their products and remain price competitive.

New analysis from Frost & Sullivan, Global Assessment of Semiconductor Opportunity in VoIP Applications, finds that the market earned revenues of over $522.4 million in 2008, and estimates this to reach $657.3 million in 2012. The end-user segments covered in this research service are carrier infrastructure, enterprise, and consumer.

Research and Markets has announced the addition of the "Mobile VoIP - Plenty Of Talking The Talk, But Can It Walk The Walk?" report to their offering. Mobile VoIP is often perceived as a threat to mobile network operators, eating into their voice revenues and reducing them to mere "dumb pipes" It has also been perceived as "the next big thing" for a while now in the mobile market This report will look at the myths and realities of mobile VoIP, the potential and threats of managed VoIP, and draw mobile VoIP penetration forecasts.

Market research firm Infonetics Research released its biannual VoIP and UC Services and Subscribers report, which tracks business and residential/SOHO voice over IP services and includes a North America Business VoIP Services Leadership Matrix that analyzes and ranks the top service providers in the VoIP business services market.

VoIP in India is yet to gain acceptance in India, but possesses great future prospects. Low call-rates as compared to conventional telephony and increasing Internet penetration are set to drive growth of the VoIP-based services in India. The market is expected to change the dynamics of the Indian telecom industry once the necessary regulatory changes are in place.

TM Forum reveals that residential broadband Communications Service Providers are meeting rising customer expectations for rapid service delivery and fast problem resolution. This assessment of residential broadband services is made in TM Forum’s Insights Business Intelligence Report, “Winning in a Shrinking World: Seizing the Opportunities,” based on TM Forum Business Benchmarking studies and Analysys Mason projections.

Reportlinker.com announces that a new market research report is available in its catalogue. The mVoIP market 2009-2014 - Successfully profiting from VoIP over mobile.

Report Details

• Skype Launch for iPhone Official, just announced
• Skype set to launch mVoIP with Blackberry Two brand new headlines just announced.

Mobile VoIP is moving beyond its initial function as a new mechanism to get inexpensive international calls, reports In-Stat. While Mobile VoIP still poses a direct threat to operator voice revenue, it also represents a dynamic new capability that promises numerous applications. In-Stat projects that by 2013 Mobile VoIP applications will generate annual revenues of $32.2 billion, driven by over 278 million registered users worldwide.