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Intermedia Reports Sales Momentum for Hosted PBX VoIP Telephone Service
Intermedia
announces promising data coming off the first three months of the company's hosted PBX offering. Customer adoption of hosted PBX, which offers companies business-grade VoIP telephone service integrated with their Exchange email, has doubled month-over-month since the August 2, 2010 launch. One of the first customers to sign on, JJ Buckley Fine Wines, already reports positive results, including improved employee productivity and customer service.
Intermedia's hosted PBX service is VoIP-based and integrates with Intermedia's hosted Exchange email service -- enabling customers to access not only hosted PBX features such as unlimited domestic calling and extension dialing, but also unified communications features such as Voicemail to Email and Click to Call. Companies manage their services from Intermedia's HostPilot Control Panel.
Additional usage stats from Intermedia include:
OCS Calling, where calls can be placed to any instant messaging contact in Office Communications Server or any contact in Outlook with the click of a mouse, has more than doubled -- showing a promising acceptance of unified communications amongst SMBs.
Voice Menu, which is used to set up an automated attendant to answer and route incoming calls, is the most popular and widely used feature by companies using hosted PBX.
Voicemail to Email is the most widely used end-user feature, allowing employees to never check voicemail again.
Posted on Nov 10, 2010
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