So called premium Voicetrading routes do not work or the voice quality is poor, tech support is unavailable, they don't even respond to your email.

These guys doesn't answer to my e-mails, they don't have any contact number and are quite spooky... I am their partner, and I am not sure, whether will get my money from them! The invoices they issue are with missing VAT number field for customer, and are invalid ....

I am an authorized VOIP reseller and since few days has not been able to log into my account to generate vouchers. My user name is Cheaptelecom1.
Kindly look into this problem as quickly as possible because I have customers waiting for their vouchers.
And moreover, I like to know if log into my account via another computer in another location is a problem because I have tried to do this in the past especially if I need to generate vouchers for customers urgently. I now had notice from you of a security breach.

Thanks in advance for your quick response and actions.

Best regards,
Edward A. Adedeji

i have account but the voip IPs r blocked by my ISP am trying get alternative voip IPs but the customer service isnot responding to mails help how i can use my account

hi,

I would like to contact with voice trading.com sale person.but i did't find any email. please send me contact or sale person email.

thanks.

Hello,

I've been your client now for the past 6 months or so and my monthly purchases is estimated at $2.000. I've actually enjoyed your quality routing and good rates but every now and then that I wanted to contact you for suggestions or ask for a reseller platform, it's been very difficult...infact there's no proper contact channel between your company and the client...as a matter of fact, it's inexistent! I think voicetrading would be one of the best and popular voip providers in the world if your customer relations department could step up their game!

Thanks, Austin

Dear Sir:

I am a customer for more than 4 years. I have 6 accounts. Monthly I buy 7-8 thousands dollars from you, and your service is good.
On 18th of January suddenly 3 accounts were not active.2 of them I charged them recently, each account has more than 450 dollars, the third account is 120 Euro. I sent 2 emails to your company (customer service), but no answer. I want to know why I cannot use them; it gives error when I enter the username and the password. The accounts are:
1- Salehnou1
2- Hejaze11
3- Alisaleh2
I need an answer; did these accounts stolen or you have a problem in your system if they were stolen why I did not receive an E-mail from your company that the passwords were not changed, why you don’t give me an answer? I have the right to know the truth about those accounts.

Sincerely yours
Saleh Noubani

Hi,

A big cheating happened with me, i send EUR 380.66 via bank transfer on 2nd july 2010. Even germon bank conformed for receipent of the payment, but still voice trading is not conforming this and not answering me. Even we talked with Bank person Mr. ZOLLOFER 004921150737771. He conformed about my payment. Any knows how can i contact? No answer from customer support forum. Please be avare, this case will happen to you also. Here i am attaching complete transaction.

My OOT:

1:F01SCBLUS33AXXX8979955541}
{2:O1962028100616COBADEFFCXXX22993626771006161428N}
{4:
:20:AZWS015303687500
:21:USP100614-000566
:76:ANSWER
/3/20100602
:77A:RE.YOUR MENTIONED MT999
WE HAVE CREDITED BEN'S
EUR-ACCOUNT FOR EUR 380,66
(EQUIVALENT USD 480,00 LESS OUR
CHARGES EUR 10,00) UNDER OUR REF.
AZWS015303687500 UNDER ADVICE TO
BENEFICIARY DD JUNE 02.
PLEASE REMIT EUR 25,00 OR
EQUIVALENT USD 30,58 AS PER OUR
TERMS AND CONDITIONS QUOTING OUR
REF. AZWS015303687500.
BEST REGARDS
GS-BO BOCM 9.3,CLEAN PAYMENT
SERVICES, ZO
:79:WE REFER TO MT103 DATED 02 JUNE 2010 FOR USD
480.00 UNDER TRN 2010060200072725 IN FAVOR
BETAMAX GMBH AND CO KG. STANDARD CHARTERED BANK
INDIA HAS CONTACTED US STATING BENE CLAIMS NON
RECEIPT OF FUNDS.
.
PLEASE PROVIDE THE DATE, AMOUNT AND REFERENCE OF
CREDIT TO THE FINAL BENEFICIARY.
.
PLEASE ADDRESS ALL CORRESPONDENCE CONCERNING
THIS INVESTIGATION TO UNDERSIGNED QUOTING
REFERENCE USP100614-000566.
REGARDS
S A
66775624
SCB

I confirm you we are also scandalized by the behavior of betamax.
They collected via western union a 1500-euro amount since the 8 july 2010 and they never have credit.
Pay very attention on this company because they surprise you when you expect least by taking your money without ever paying off.

i am complaing for the past 2 months that when i try to make visa payment will come an error.
https://www.voicetrading.com/myaccount/customerservices.php?ticketId=5905c595-7b58-488b-a31f-2d0173af2219..
we are you coustomers for the past 8 years now and i wish that you can try to take care more for the comments that people do with customer support.
thanks sonia.remote@gmail.com

We have credited our account for several times and strange calls were made from the control panel and used all our money more than once.

Voicetrading is a SCAM dont trust them...