Packet8 announces the addition of "call queuing" functionality to the Packet8 Virtual Office small business phone service, now in use by over 11,000 U.S. companies.

With the Packet8 Virtual Office Call Queuing feature, a business can accept a greater number of incoming calls throughout the day by placing callers in a queue, rather than sending them to voicemail, when sales agents or employees are occupied with other customers. Virtual Office Call Queuing is an ideal feature for the small business that receives incoming calls into functional areas such as sales, technical support, customer service, billing and much more.

The Packet8 Virtual Office service is an affordable, easy-to-use replacement for traditional PBX phone systems, allowing users anywhere in the world to be part of a hosted VoIP virtual phone solution. Priced at $49.99 per month/extension for unlimited local and long calling plans also available), the service includes an auto attendant, music on hold, worldwide extension dialing, business class voicemail, a full featured conference bridge and ring groups in addition to a rich variety of other business class PBX and dial tone features not normally found on premise-based PBX systems.

Packet8 Virtual Office Call Queuing is currently available to Virtual Office subscribers as an add-on feature.