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American Airlines Launches Wi-Fi Widget, However Cell Phone and VoIP Use Are Prohibited
American Airlines is launching its new Wi-Fi Widget that enables customers to identify Wi-Fi equipped flights 24 hours prior to departure. Customers can visit
aa.com/wifiwidget
to find and use the Wi-Fi Widget. The tool allows travelers to determine if their American Airlines flight will be scheduled with Wi-Fi enabled aircraft. Customers can also embed the Wi-Fi Widget in their own blogs, Web sites, and social network sites, which makes finding Wi-Fi on American Airlines flights even easier.
Simply enter your flight number or select your flight's departure airport from a drop down menu to find out in seconds if your flight is scheduled on a Wi-Fi equipped aircraft. For a quick
video demonstration
of how to use the Wi-Fi Widget.
Recently American completed the installation of Wi-Fi on 150 MD-80 aircraft. Combined with the 15 Boeing 767-200 aircraft that also have the service, American Airlines fleet now has 165 planes that are capable of providing customers with the ability to surf the Web, check e-mail, send instant messages, and more on a greater number of flights. In August 2008, American became the first U.S. airline to launch the Gogo service. Since then, thousands of customers traveling on American aircraft have enjoyed onboard Wi-Fi service while flying throughout the United States.
Coming soon, customers will also be able to determine if their flight has Wi-Fi by looking for the Wi-Fi symbol on the AA electronic gate information display screens at the airport.
Gogo service turns an American Airlines flight into a Wi-Fi hotspot. Once the aircraft has reached 10,000 feet, users can simply turn on their Wi-Fi enabled devices - such as laptops, smartphones and handheld PDAs - then open their browsers and be directed to the Gogo portal page where they sign up and begin surfing. Gogo also provides complimentary access to all that AA.com has to offer, including booking flights, hotel stays and rentals, checking AAdvantage accounts, and more.
Once connected, passengers can surf the Web, check e-mail, send instant messages, access a corporate VPN, and even start holiday shopping with SkyMall. By placing an online SkyMall order onboard, customers will receive a $12.95 discount on orders totaling more than $100 - covering the price of the Gogo session.
Each paid Gogo session includes full Internet, e-mail and VPN access. Cell phone and VoIP service use are prohibited.
Posted on Nov 19, 2009
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