ManageEngine announces the availability of the OpManager VoIP Monitor Module. Offering seamless integration with OpManager, the VoIP Monitor Module leverages Cisco IP Service Level Agreement technology to monitor and report on key VoIP service performance metrics.

With the VoIP Monitor Module, OpManager extends its fault and performance management capabilities across VoIP infrastructures, providing administrators with a single, unified console, for complete visibility into performance of both data and voice networks, in local area and wide area networks. The VoIP Monitor dashboard features in-depth bandwidth utilization graphing to facilitate quick troubleshooting of VoIP performance problems.

The OpManager VoIP Monitor Module simulates VoIP traffic and collects VoIP call performance statistics over WAN links. The continuous, active testing of the network infrastructure enables network administrators to gauge the network's capacity to handle VoIP traffic and facilitates critical alerting mechanisms before actual, real-time VoIP call traffic is affected.

The VoIP Monitor Module features:

• Proactive, continuous monitoring of VoIP Service Levels: monitored QoS metrics include delay, packet loss, jitter and Mean Opinion Score
• VoIP call quality monitoring over entire WAN
• Easy troubleshooting of VoIP problems through bandwidth utilization graphs and QoS reports from Cisco NetFlow monitoring
• Detailed source and destination VoIP call performance reporting
• Extensive VoIP traffic and call performance reports for offline analysis
• Pre-deployment testing of network capacity and ability to handle VoIP traffic
• A 'VoIP template' for simulating different VoIP traffic loads
• Automatic configuration of Cisco IP SLAs (Service Level Agreements) in source routers

Pricing and Availability

The ManageEngine VoIP Monitor Module is available now as an add-on to OpManager. Pricing begins at $895 for up to 300 monitors.