BroadSoft announces customer growth of BroadSoft PacketSmart. Responding to increased global demand for end-to-end VoIP network monitoring, PacketSmart has been selected by InTechnology and Alteva to ensure high quality of service and minimize the challenges encountered in the delivery of real-time communication services.

Both InTechnology and Alteva have already seen PacketSmart help to significantly improve QoS for their customers. BroadSoft PacketSmart is designed to enable service providers and enterprises, to deliver "carrier-grade" service quality all the way into the customer local area network, even when they do not control the end-to-end network.

InTechnology, an EU-wide communications service provider, can now fully support its mission to provide the highest possible quality IP communications services to its customers. While cloud-based unified communications provider Alteva is another good example of BroadSoft responding to customers' requests for a solution that helps solve quality of service challenges across the entire, end-to-end network.