Trisys announces REPLAY VoIP, a software-only, SIP-based solution for recording phone conversations in an IP PBX environment. The latest in Trisys’ family of voice recording solutions, REPLAY VoIP is cost-effective, powerful, easy to implement and integrate, and simple to use. With its friendly Web-based interface, authorized personnel can search and retrieve call recordings based on a variety of search criteria.

REPLAY VoIP creates Call Detail records from SIP headers. This call control information is recorded for all calls accessible to the recording PC. The voice recordings are constructed from RTP packets, and are recorded for designated extensions.

A SIP-based solution is now critical because proprietary system phones are $400 and up, and many companies can’t afford to be married to one proprietary system, forever locked in, unable to integrate with others.

Because of its low price and robust feature set, Replay VoIP is a viable solution for small- and mid-sized businesses, as well as large enterprises. For large installations, multiple PCs with REPLAY VoIP can run on the same network, or a distributed network, supporting anywhere from ten to thousands of SIP phones.

Features of REPLAY VoIP include: software-only solution; supports all SIP-based VoIP phone systems; works on switched or hub-based Ethernet networks; recordings are .WAV files; ability to email call recordings; password-protected remote access via Web interface; search by date/time, caller ID, dialed number, call duration; ability to play and download recordings; CODECs support G.711 and G.729 supported; automatic record archiving/deleting; and flexible recording filter.

The REPLAY family of high-quality recording products includes REPLAY T1, for connecting to T1 trunks; REPLAY ATS, for connecting to analog ports; and REPLAY ST, for connecting to actual phone sets. All REPLAY products integrate easily with Trisys’ TAPIT Call Accounting, for a full-featured business solution.