Digium announced that Boys and Girls Club of Harrisburg, Pennsylvania has won the Digium Extreme Phone Makeover contest. Boys and Girls Club will receive a Switchvox Unified Communications system, the full-featured and cost-effective VoIP solution designed for small- to mid-sized businesses, and Polycom SoundPoint IP phones for a complete system valued up to $10,000.

The mission of Boys and Girls Club of Harrisburg is to serve as a neighborhood facility-based organization working daily to assist youth of all backgrounds in developing self-esteem and character. The organization was selected based on their impressive entry, which outlined the extreme limitations of their 10-year-old phone system and lack of funding to upgrade their current system. They currently cannot place calls between offices without interruption of service or afford to host conference calls for their board meetings. Without new technology, they are limited in being able to effectively communicate with the parents and youth in their community.

The Extreme Phone Makeover for Boys and Girls Club will also include these benefits:

• Ability to connect office workers at three remote office locations;
• On-demand Conferencing capabilities, enabling their office and Board of Directors to save money on travel time for monthly meetings;
• Access to call reports for each office, including reports that indicate peak call times and full data on all calls so that they can staff appropriately for peak call times and respond to parents and youth more quickly;
• Call recording to assist in training new employees or volunteers;
• Integration between calls and other office communications, including fax, call conferencing, web mashups, on demand reports, call queues and more, all displayed via web interface;
• Ability to see the location of callers on Google Maps so that Boys and Girls Club can see which locations in their community generate the most incoming calls; and
• The industry’s best call quality with Polycom’s HD Voice technology which will eliminate phone conversation errors and time wasted asking people to repeat themselves.

Due to the overwhelming response to this promotion, Digium and Polycom are extending the Extreme Phone Makeover contest through June 11, 2010, to assist other companies who need to improve their business communications. Businesses should enter to win at http://www.extremephonemakeover.com.