Ennovative Commerce Solutions, a Jacksonville-based developer of enterprise-class marketing and sales solutions, has installed a new, company-wide VoIP solution from TelCove, a leading provider of business critical telecommunications services to enterprise customers and carriers.

"Quite simply, we deployed the TelCove network based VoIP solution for all the classic reasons companies like Ennovative are driven towards VoIP," said Nikhil Tambe, Director of IT at Ennovative Commerce Solutions. "First of all, VoIP is simply more flexible than traditional analog business voice services. Our executive, sales, and software development teams quite often work from remote offices in the Jacksonville area, and TelCove's VoIP service follows them everywhere, no matter if they're at our Jacksonville headquarters location or at their home office. Our remote workers can make and receive calls and directly access their voicemail by plugging their IP phone into virtually any broadband connection. Next, all of the built-in features provided by VoIP - such as easy audio conferencing, follow-me services, and consolidated email and voicemail - significantly enhance Ennovative's core productivity. And, finally, TelCove's VoIP service saves us money; we've eliminated all of our domestic long distance by deploying TelCove's Premium Enterprise VoIP service, which includes unlimited local and domestic long distance calling."

TelCove offers two types of VoIP services. With the TelCove Network VoIP Service (TNVS), customers such as Ennovative Commerce Solutions simply administer the VoIP phones in their enterprise. TelCove provides all of the VoIP services, call functions, and rich feature set remotely from the TelCove network. The TelCove Managed IP-PBX Service (MIPBX) provides environmental, transport, monitoring, and maintenance services to support IP-PBX applications for customers who choose to maintain their own dedicated IP-PBX system.

"Ennovative had an easy choice in deploying TelCove's Network VoIP Service," said Joe McCourt, Southeast Regional Vice President for TelCove. "As an existing TelCove customer, Ennovative simply swapped out their TelCove analog business lines with our TelCove VoIP solution. In doing so, they gained tremendous flexibility for their telephone services and many added features and functions, while maintaining their business relationship with TelCove, a trusted service provider. They also benefit from much simpler voice service administration and better reporting capabilities, while consolidating their voice and data networks and eliminating usage charges. As Ennovative's experience indicates, it's easy to see why so many new and existing TelCove customers are moving to VoIP."