TeamOnCall software released providing real-time call status. While VoIP phones are being adopted by small and medium sized businesses at a growing rate, the tools to make effective use of the phones are lacking. In a business environment where a receptionist receives an incoming call and needs to transfer the call to the appropriate representative, the receptionist has no way of knowing which representative is free, unless the company has deployed a costly and complex call center solution.

"Using passive network packet monitoring, TeamOnCall automatically discovers all the phones on your network and tracks their call status. A receptionist using a web browser can see in real-time if a phone is idle, or in use. No longer will the receptionist blindly try an extension only to find it busy. The customer's call is transferred quicker, with less wait time for the next customer," says Tony Leung.

VONaLink TeamOnCall works with any SIP based VoIP system, including hosted services such as Voipfone or Vonage. TeamOnCall runs on Windows Vista, XP Pro, 2003, and 2000. Pricing starts at $299 USD for up to 5 phones. Download evaluation from www.vonalink.com