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E911 Support for Harmonica VoIP Services
Voxpath Networks has announced a relationship with Intrado to expand 911 and E911 emergency service coverage nationally to support the market launch of its Harmonica Complete hosted business telephone services. This relationship allows Voxpath to expand market coverage of Harmonica Complete services efficiently without compromising the core reliability of its hosted services.
“Providing clear and instant access to emergency services was one of our top priorities when we first developed the Harmonica Complete solution,” explained Carey Balzer, president and chief executive officer of Voxpath Networks. “Our relationship with Intrado leverages their particular expertise in routing emergency calls to the proper local authorities, giving our customers the comfort of knowing that their calls will reach the proper local emergency services agency should the need ever arise.”
Voxpath, a member of the National Emergency Number Association (NENA) has been a strong proponent of providing first class emergency services in the VoIP environment. As part of this advocacy, Voxpath developed its core technology to immediately pinpoint the location of every 911 call made on its system.
An advanced, hosted VoIP solution, Harmonica Complete provides customers with complete end-to-end communications services, including the phone system, expanded local, long distance and international phone service, and broadband access services. Harmonica Complete offers a full range of enhanced small business features, such as advanced voice mail, group call routing, “Find Me” capabilities, music on hold, configurable line and extension status keys, multi-location support, and virtual receptionist. These elements are bundled into a single-source solution to give small businesses a comprehensive, robust communications system for a fixed monthly fee. In addition, Harmonica Complete customers enjoy a highly efficient and user-friendly system, and do not have to worry about managing or maintaining complex premise-based communications systems, or trying to decipher complicated monthly phone bills.
Harmonica Complete is available through authorized dealers in the Austin, Dallas, Fort Worth, and Houston markets. To locate a dealer, please visit:
www.harmonicaphones.com
.
Posted on Dec 12, 2006
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