Less than one year since its May 2009 release, more than one million PROGNOSIS VoIP Monitor licenses have been issued to Avaya customers worldwide as more Avaya users, regardless of company size, recognise the value of monitoring voice quality in their VoIP environments. Flexible license choices and a dedicated PROGNOSIS VoIP Monitor product website have helped smaller organisations and those transitioning to IP telephony to download their entitlement license, as well as enabling access to trial licenses for larger organisations wanting complete insight and visibility across all their PBXs and telephony devices.

Integrated Research have focused on building and enabling a network of Avaya resellers across the Americas, Europe and Asia Pacific in order to allow them to answer enquiries about all PROGNOSIS VoIP monitoring products.