PingTone’s Recent Customer Satisfaction Survey has 99% of Existing Customers ''Highly Satisfied''

pingtone_logo.jpgPingTone continues to rank high in customer satisfaction among existing customers, according to a recent survey by Mojo, Marketing & Web Solutions.

The 2010 survey which included over 290 customers, found that over 99% expressed a high approval rating for PingTone’s hosted VoIP service. The customer survey addressed three broad areas: overall satisfaction with PingTone service (experience, quality, ROI, price), PingTone vs. the Competition, and Likes / Dislikes / Recommendations with PingTone service. Overall, existing customers are satisfied and continued to provide praise for PingTone service and the Customer Support organization.

Posted on Apr 13, 2011  Reviews | Share |  Digg
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