Vocalocity has launched Company Call Recording Service, a new feature available for all VoIP customers. The new service comes after Vocalocity’s slew of product launches in the past few months, part of an ongoing commitment to provide customers with new features to support their continuing small business communications needs.

The new service can be used for both training employees and compliance purposes. The service is simple to use. The account administrator sets up basic rules that define what to record. Once the rules are set, recordings happen automatically – there are no “buttons” to push.

Company Call Recording is available immediately for Vocalocity customers. The service can be added with a click of a button through the Administrator User Interface. New customers can add Company Call Recording upon sign-up. With Company Call Recording, customers benefit from the following features:

• Record Only What You Need. Record 1% - 100% of inbound or outbound calls on any extension, call group, call queue or conference bridge.
• Perfect For Quality Control. Ensure that employees are performing up to your standards.
• No Expiration Date. You have access to your recordings for as long as you keep the service. They’ll never expire or disappear. You can also email, save them to your computer or delete your recordings.
• Flat Rate. Company Call Recording Service is only $49.99 per month, whether you use it on 1 extension or 100. The basic plan comes with 500 hours of recording time; additional time is available.