Xelor Software announced that Steven Guthrie, vice president of marketing, will speak at Internet Telephony Conference and Expo East 2006, held between Jan. 24 and 27 in Fort Lauderdale, Fla., on using service quality management to ensure the reliability, performance and quality of enterprise IP telephony (IPT) and Voice over IP (VoIP) systems.
"Enterprises are still experiencing a large gap between the theoretical capabilities of their IP telephony systems and the actual quality of service that their employees and customers are receiving," said Guthrie. "Despite the increasing popularity of IPT, we've found that many enterprises are still experiencing quality issues caused by packet loss, delay, jitter, latency, and the competition for bandwidth between data and realtime applications."