Broadvox is offering special pricing to customers affected by Pac-West's exit from certain markets. Most of the markets are in the eastern United States with Texas being the sole exception. Broadvox has an industry reputation for offering reliable and secure services to next generation carriers, MSOs, SIP Trunking Wholesalers, SIP-based voice application providers ISPs and enterprises. It is known in the industry as a carrier's carrier, supporting many broadband telephony service providers with voice, data, hosted telephony and next generation communications services.

Skype users can now make conversations even more fun-packed by sharing video content with their friends and family across the world. Following new partnerships with leading independent video sharing sites Dailymotion and Metacafe, Skype 3.5 for Windows lets you download your favourite videos from these sites and add them into your Skype ‘mood’, giving colour and personality to your online profile.

User’s moods are a way of sharing your feelings with friends and family and are becoming increasingly popular in the Skype community because they are a simple, more personalized way to share all sorts of things with other Skype contacts.

Comcast launches residential phone service in Albuquerque, New Mexico. Comcast's IP-enabled voice service offers customers digital-quality phone service with unlimited direct-dial local and domestic long-distance calling (including Canada, Alaska, Hawaii and Puerto Rico), Web access to voicemail, E911 service, and 12 of the most popular calling features.

Comcast Digital Voice answers the call for a reliable phone service. Comcast Digital Voice is a less-expensive, fully featured alternative for traditional phone service with online call management, Web access to voicemail, and only one bill for all Comcast services. That is why Comcast guarantees that Comcast Digital Voice customers will be satisfied, or receive a refund for the first 30 days of service.

Trillion continues success as it migrates more K-12 districts to VoIP telephony services. The Trillion VoIP service has consistently enjoyed Priority One E-Rate funding and is revolutionizing telephony in the classroom. With Trillion’s VoIP service, districts are putting a phone in every classroom enhancing communication and safety for faculty and students; utilizing applications such as unified messaging and digital directory; and providing consistent telephony services across all sites, regardless of their size or location.

deltathree has been selected to power the mobile VoIP services of satellite communications provider, Intelsat. Intelsat supplies voice, data and video connectivity in over 200 countries and territories worldwide to customers that include leading telecommunications companies, multinational corporations, Internet service providers, media broadcasters and government/military organizations. Through deltathree's comprehensive VoIP network, Intelsat's clients will be able to make high quality calls on-the-go. Intelsat will introduce VoIP services as a part of its bundled mobile services offer.

ViaTalk CEO Brendan Brader has been answering user questions in the dslreports.com forums on how his company is dealing with the influx of SunRocket customers.

"We've more than doubled our staff size to date, however getting these new people to the point where then actually serve a purpose above and beyond being a warm body to talk to takes a bit of time. The results of these new hires should start showing soon. -- We have had people on the phones literally all day working on securing more equipment. We have shipments arriving daily, and many thousands of units en route currently. Due to the shortage we've actually had to start periodically ordering equipment a step up from the PAP2's to keep the flow going."

It's nice to see a CEO stepping up and helping shed light on problems or questions customers could be having. So check it out your questions might have already been answered.

PBXpress Communications announces the addition of Web-based operator’s console interface to its range of recording VoIP PBX. The new operator’s console is a convenient way for any call center or CRM operator to handle incoming and outgoing calls with a mouse using a Web browser. The console allows a call center operator to monitor users’ activities in real time, and perform typical operations. The console displays important real-time information about extensions and active conversations, allowing the operator to see who is on the phone and which calls are connected. The operator can park a call by simply dragging a call with a mouse into the parking zone. Disconnecting, holding, and transferring calls to any extension or telephone number is just as easy and works in a similar manner. The operator has a choice of transferring any call directly to voicemail at any time by simply dragging the call onto the tape icon.